Here is a small collection of FAQ you might find helpful. If there are any queries you didn't find the answer to let us know. You can find all the contact information on our Contact Us page.
These are the general steps of your shopping journey with us:
Choose a product, add to cart, then adjust its quantity
Check order details
Confirm the contents of your shopping cart
Provide shipping information
Select services as desired (delivery and/or pickup)
Choose payment method
Check if everything is in order, then press Complete Order
For a successful transaction, we will email you the order confirmation shortly
Please message us over at Facebook Messenger or Viber for status, follow-ups and faster communication.
Personal viewing and in-store purchases are FREE. No shipping fees required.
If you cannot visit us, you may opt to avail of different delivery options that convenient for you. Please visit our Delivery Options Page for the details.
Metro Manila and GMA Areas (such as Rizal, Cavite, Laguna etc.) shoppers can avail of same day delivery for in-stock items if paid before 12noon, have them delivered via lalamove, grab, and other on-demand delivery services.
We accept the following payment methods:
Bank Transfer (BPI, Chinabank, or BDO)
GCASH
Cebuana Lhuiller/Palawan Express
Paypal (Paypal charges apply)
Yes they are the same. We can also do price match, please see our Price Match Page for details.
There is no minimum order value for both in-store and online purchasing.
Unfortunately, cancellation can't be done once the order and services are paid and confirmed. Please contact us over at our Facebook Messenger or Viber for any further assistance.
No amendment can be done once the item is already received. If you have not paid for the order yet, you may reach out to us at our Facebook Messenger or Viber for the changes.
We try to make sure that all stocks posted are available on hand, however, due to popularity, multiple sales channels, stock movements and supply issues we cannot ensure that all stocks are available for purchase.
You may us via Facebook Messenger and/or via Viber to verify first prior to payment.
If you experience any issue during your visit to our website, please upgrade to the latest version of the browser. Or, contact us for further assistance.
